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International Journal of Arts, Humanities And Social Studies
2022, Volume 4, Issue 2
Research Article
Implication of Emotional Intelligence on Organizational Performance: A Study of Social Development Secretariat, Abuja, Nigeria
Abstract

In relating with people in the work environment, it is important to bear in mind that human beings are highly controlled by emotions. This study examined the implication of emotional intelligence on organizational performance of Social Development Secretariat, Abuja. Descriptive survey research design was adopted, using questionnaire to obtain data from a sample of 51 employees drawn from a population of 175 employees. Emotional intelligence was proxied by selfmanagement, social awareness and social skills. The results were generated and are tested by the use of t-test statistical tool. The findings show that self-management, social awareness and social skills have significant effect on organizational performance. The study concludes that emotional intelligence has positive effect on organizational performance and recommends that self-management, social awareness and social skills are critical factors to organizational success as other resources.

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